Frequently Asked Questions
More than an online store, Technocorp is an ecosystem. A community of passionate people and the things that allow them to follow their passion, find inspiration, explore new ideas and discover their potential. We want to help you connect with the things you need so we created a simple, affordable alternative to buying. Kind of like renting, but nicer.
Make sure the equipment is right for you. You can return any time after the minimum rental period.
Apply to purchase at any time, even after 1 day!
No ongoing account keeping fees or charges.
Low monthly payments.
Maintenance and repairs included.
Substantial discounts for those choosing to upgrade their equipment.
If you continue to rent for the maximum term of 3 years, we will contact you to assist in finalising your agreement.
How do I return my equipment if I don't need it anymore?
Simply phone our service team on 1300 889 560 and they will provide you with contact details for the courier who will collect and return the equipment for a nominal fee. Naturally, you can return the equipment to the retailer at no charge.
Do I need to return all the equipment at the same time?
No, if you have selected multiple items, each item can be treated differently. For example, if you have three items you can apply to purchase one, return another and keep renting the third. Your payments are adjusted automatically and reflect only those items you are continuing to use.
Can I purchase my equipment?
Yes, you can apply to purchase at any time, even after 1 day. Please refer to the price guides on the website. A comprehensive guide is included with your initial agreement showing values for each month for 36 months.
What about insurance?
The product you have rented is valuable. We do suggest that you think about insurance. You may be covered by your normal household insurance, but it would be advisable to check with your insurance provider.
What about repairs and servicing?
During your rental we will carry out such maintenance and repairs that we accept is required due to normal use to keep the equipment in proper working order. This is at no cost to you but not include consumables. If you believe your equipment requires maintenance or repairs please contact our service team for an assessment of the problem.
What is the minimum rental period?
This is 6 months for new products. For preloved products, you have a choice of 3 or 6 months. Unless you have purchased the equipment you are required to continue renting for the agreed minimum. After that time, you are welcome to return the equipment. If you choose to return the equipment during the minimum period, you will be required to pay the balance of the rental charges of the minimum rental period.
How are payments debited?
Payments are debited on a set date each month from your nominated bank account or credit card (Mastercard or Visa). If the date falls on a weekend or public holiday, the payments will be debited on the next business day.